Annual bag maintenance

PIHKA collection

Annual bag maintenance

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Caring is an act of love. MADE TO BE LOVED. MADE TO BE REPAIRED.

At the PIHKA artisan annual maintenance service, we take care of your PIHKA bag with skill, care, and attention to detail. We clean, treat, and inspect your bag both inside and out, so you receive it back looking even more beautiful than before. All PIHKA bags are made to be 100% maintainable and repairable.

We recommend annual maintenance once a year or twice a year, depending on how often the bag is used. You can bring your bag to our artisan store for servicing or send it to us by post following the instructions we provide. Domestic shipping costs are included in the maintenance price.

Annual maintenance includes:

  • Thorough cleaning

  • Leather care treatment

  • Leather protection treatment

  • Inspection of wear-prone parts

Any signs of life and wear discovered during maintenance can be repaired at the same time according to a separate price list. If such a need arises, we will always contact you first, and you can decide whether you want the repair carried out.

Examples of additional services include:

  • Strap repair from €10–15

  • Zipper replacement from €45

  • Lining addition from €90

Any warranty-covered replacements of metal parts are always carried out free of charge.

You will receive detailed instructions for possible shipping by email after purchase.

If you want, I can also adapt this into a shorter webshop version, FAQ format, or service page layout.

It is important to us that your PIHKA bag stays with you year after year. All our products are handmade in Finland, in Helsinki or Sastamala. Our leather comes from European factories that are audited by the Leather Working Group. For sewing, we use water-repellent Serafil Wre (water-repellent and ecofriendly) polyester thread, which does not contain harmful chemicals.

Our products have a lifetime warranty for wearable metal parts. We also offer maintenance service for all our products.

Read more about our responsibility.

Delivery time: The delivery time for our handmade products in Finland is 4 weeks. If you need faster delivery, contact us after your order at info@pihkacollection.fi or +358451532127.

The delivery time is also the same for packages that can be picked up. We will inform you separately when the product is available for pickup. We value each product individually, that's why we manufacture them in small batches in the required quantity. All PIHKA products are hand made on Finland.

Right of return: Our products have a 14-day right of exchange and return.

Domestic delivery: Pick-up from Helsinki €0.00, delivery from €4.90

International delivery is calculated at checkout2-5

Before applying conditioners to your leather product, brush loose material from the surface with a soft brush or damp cloth and treat the surface with a leather cleaner. We recommend ecological FAMACO cleaning foam or Saphir leather cleaning emulsion for cleaning. The substance is spread evenly on the surface of the leather with a natural sponge or a soft cloth, the excess substance is removed and allowed to dry. The surface is finished with a leather brush or cloth.

After cleaning, protect the leather surface with FAMACO protective spray or FAMACO leather care agent. In both care products that provide moisture and protection, the substance is sprayed or spread evenly on the surface of the leather with the help of a soft cloth. Allow to dry carefully. After treatment, the surface is still polished with a leather brush or cloth.

HANDMADE IN HELSINKI

MADE TO BE LOVED. MADE TO BE REPAIRED.

MADE JUST FOR YOU

We recently conducted a survey that received 984 responses. As many as 85% of the respondents recommend us. We think this is due to what everything in the PIHKA collection comes together.

PIHKA is also durable in its design and aesthetics, and that is why you want to take care of it. The bag becomes a dear companion, and you don't want to abandon your life partner, but on the contrary to guard, protect and love.

Our leather comes from Europe, from operators recognized as progressive. We have also tried other materials, but leather has proven to be more durable and maintainable.

PIHKA is made nearby in Finland - in Sastamala or in our own work premises in Helsinki. Our unique handprint is created by choosing traditions, and at the same time looking for and experimenting with new things. Handmade beauty caresses the soul - just try it!

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